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Installing Slack Connector for LiveChat

TBD

get configurable notifications when:
- new incoming chat appears for your group
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- chat has been picked up by someone from your group
- chat has been rated
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- configuration options
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answer an incoming LiveChat chat from without leaving Slack by creating a dedicated private channel to take on the conversation with the customer
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from LiveChat web client you can ask anyone on Slack for help:
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- you may add a message to the person contacted
- you may cite a few last messages to give your teammate more context
- they can reply to you from Slack, it will be saved in the chat and visible to agents
- they can create a dedicated channel to keep conversation with you if it's a more complicated matter