Connect with Slack

Owned by Adrian Wieczorek
Last updated: Mar 29, 2017
2 min read

The most important step after installing Slack Connector add-on is connecting you JIRA account with Slack. At least one Slack account needs to be connected in order to get notifications working. This can be done by administrator on Global Setup page shortly after installation or on any Issue page by clicking Connect with Slack button on Issue Tools panel (Fig.1). You will have to confirm your decision on Slack webpage (Fig. 2).

To utilize the full potential of our Add-on, we recommend every JIRA Cloud user to connect their own Slack account with JIRA. They only need to click the same Connect with Slack button and confirm their decision on Slack webpage. This step will unlock all the Slack Connector features for them.




Fig.1 Connect with Slack button on Issue Tools panel


Connecting your accounts will require to authenticate as a member of selected Slack team and then to authorize Slack Connector for JIRA Cloud app to access Slack on your behalf (Fig.2). This grant can be revoked at any time, please read Security and Privacy section for more details regarding this.

In case the user will see the message that they are not authorized to install Slack Connector for JIRA Cloud, the person with Slack admin priviledges needs to approve the connector app so that the other Slack users can then configure it for themselves. It can be done by accessing the following page: https://YOUR_SLACK_NAME.slack.com/apps/manage

After you complete the process you may access all the features available in Slack Connector. For a good start you may want to visit any issue page and find the "Slack discussions" panel on the right side of the screen or (for JIRA admins only) go to Global Setup page to configure notifications for all issues and projects.




Fig.2 Slack Connector authentication page

Note for Confluence users

Slack Connector for Confluence uses a different Slack app called Confluence Cloud Connector. Moreover the set or permissions you will be asked for approval while connecting with Slack will be longer and much more detailed. This happens because Slack Connector for Confluence uses the new more granular Slack permission scheme.