Security and Privacy

This is an extension of WISOFT Privacy Policy for Slack Connector Add-on. Please review our Company's Privacy Policy first before reading this document.

The following information needs to be interpreted as part of an appropriate section ("Information we Collect and Receive → Customer Data → Content from Atlassian Services") from WISOFT Privacy Policy:

Slack Connector is using Atlassian Connect API to communicate with your Jira Cloud or Confluence instance. It does so on behalf of current logged in user. Communicating with Slack is carried out via Slack API using OAuth authentication. We do not store any information taken out from either Jira or Slack externally on our backend except for user's access token and information about assigned channels.

"Access token" is required to access Slack API on behalf of the user and we receive it during the "Connect with Slack" procedure. At least one Jira user account must be linked with Slack in order for Slack Connector to work. At this minimal configuration, the Add-on will be able to send notifications to Slack channels but no other features will be available to other Jira users.

Any user can revoke their Slack access token at any time, using this link. Unfortunately, this can't be done directly from Jira as the Slack API does not provide such feature at the moment.